Solution Library

How to Create Department Heads and Staff for Operations

Question

Select an enterprise of your own and address all of the “Write Up” requirements below, in the order that they are given. The enterprise you select should be one that you feel comfortable with or perhaps have an interest in personally. This can be a real working company or one that you have envisioned.

The following rules apply:
 
The size of the enterprise should be a small business (i.e. 25 – 500 employees).  An assumption is made that you have adequate operating capital and have already recruited all the necessary managers and staff. The company must be a for profit organization. You are the Chief Operating Officer and will make all of the relevant decisions. You should use the following guidelines when selecting your enterprise (Choose from the following three types of organizations): A manufacturing firm assembling or manufacturing approximately three to six product models, of an item OR items that have around six to ten different parts. A service organization providing either an on or off site service, or a combination of both. A virtual corporation, having no one specific fixed physical facility, operating as a business to business collaborative setting to accomplish some specific project.  (This does not include businesses that sell only to end users.)

“Write Up” Requirements:

1.    Prepare a table of organization, can be a flowchart, for the enterprise that you have selected. Start the table of organization with your position as Chief Operating Officer (COO) and proceed down through the level of your department heads and staff.  

 2.    Logically discuss your specific enterprise, using a SEPARATE subsection for each of the following aspects:   (use your text for reference)

A.    Design of Goods and Services
B.    Managing Quality
C.    Process and Capacity Design
D.    Location Strategy
E.    Layout Strategy
F.    Human Resources and Job Design
G.    Supply Chain Management
H.    Inventory, Material Requirements Planning and JIT
I.    Scheduling
J.    Maintenance

3.    Prepare a formal statement of Mission, Goals, and Objectives for your enterprise do not worry about separate departmental statements, just create one universal set for the entire enterprise. (use your text for reference)

4.    Discuss “Cost of Quality” in regards to your enterprise. (use your text for reference)

Summary

The question belongs to Operations Management and it is about establishing department heads and their staff. The company given here is a digital marketing company named Stone Temple Consulting. The of Stone Temple Consulting and its operations have been discussed in the solution.

Total Word Count 1945


 

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Comments

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    Monik


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    Cristina

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  • HWA
    Janete

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  • HWA
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    Paul Brandon-Fritzius

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  • HWA
    tina Johnson

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  • HWA
    Giuseppe

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