Solution Library

Capability Index in Operations Management

Question

Which of the following directly leads to an unambiguous increase in the capability index (Cp) of a process (choose all that apply)?

a) Relaxing customer requirements (i.e. increasing the upper specification limit and reducing the lower specification limit).

b) Reducing variability due to common causes.

c) Eliminating special causes.

d) None of the above.

 

 

 

 

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