Advantages of Software as a Service Model and its Success in CRM

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Question

What processes within each macro process are best suited to being enabled by IT? What processes are least suited?

What are some advantages of the software as a service (SaaS) model? Why has it been successful in the CRM space?

Summary

This question belongs to supply chain management and discusses about macro processes best and least suited to be enabled by IT.

Word count: 131

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